Domestic and International Shipping:
We offer shipping to all eligible locations, both domestically and internationally. Orders are typically processed and shipped within 5-7 business days after receiving payment. Delivery times may vary depending on the destination.
Shipping Delays:
We are not responsible for any delays or issues caused by the shipping carrier or unforeseen circumstances.
Return Shipping Costs:
All costs associated with returning a product via shipping must be borne by the buyer.
Delivery Issues:
Once the item has been delivered without any external damage or defects, no returns will be offered. If you receive a damaged item, please report it by contacting our customer care team within 48 hours of delivery.
Refunds:
Refunds, if applicable, will be processed within 14 days from the date of receipt of returned goods if the order has already been shipped. If the order has not been shipped, refunds will be processed within 14 working days from the date of cancellation.
Incorrect Shipping Address:
No refunds will be granted to any customer providing an incorrect or incomplete shipping address. For any inquiries, please contact info@getprimepick.com.